HOW TO ORDER

 

Order information.

  1. Each item has an item number (FL-...), you need to note this number as you will be asked for it on the order request form.
  2. Open the order form and fill in all the requested information. The textfields with an * are required fields. Only completed forms can be processed so make sure when ordering to include your address and zip/postcode and code of item of interest.
  3. When your order request form has been received we will confirm its receipt and put the item on hold for you. In our confirmation we will inform you of the shipping costs so that you are aware of the total price. There is a 10 day holding period after we have sent you the email for you to confirm that you would definitely like to order this item. If you do not respond within this 10 day period the item will become once again become available for other interested customers.
  4. After we receive confirmation of your order we will send you an invoice. We should receive payment within 14 working days of sending you the invoice (unless otherwise agreed to by prior agreement).
  5. Once payment has been received we will ship the item to you according to what has been agreed.

Payment.
All payment must be made in Euros.
All prices are inclusive VAT unless otherwise stated.
You can pay by bank transfer or by Paypal.
Details of our bank account will be given on your invoice.


Company name: 20 Century-muse.
Correspondence adress: Saftlevenstraat 40b.
Zipcode: 3015 BR.
City: Rotterdam.
Country: The Netherlands.
Registered: Chamber of Commerce Rotterdam (KvK) 24388122 Vat nr. (Btw) NL 1236.29.147 B04

Don't forget to click the I AGREE button on the order form. For you read the terms and conditions first.

Click here for details regarding shipping costs.

Explanations

 

Vase ID-nr.

This number refers to the number that the pottery studio gave to the ceramic piece. This number is an impressed mark to the base such as 507/28. This number is not always present.

Condition of goods and scale used.

The pottery is not new, due to the fact we specialize in items that have some age to them (antique, vintage, collectibles). We have ranked our goods according to a scale of 1 to 10, with 10 being equivalent to BNIB (Brand New In Box). With the majority of our vases and pottery not being new, packaging will seldom be present and most of our items will be in scale 9 or 8.

We make it our policy not to offer items that are below scale 7 as our aim is to offer quality. However if on occasion we offer an item with a rating below 7, this is because this item is exceptionally rare and is worth restoring.


To summarize.
10 = BNIB (Brand New in Box)
9 = Excellent – (no cracks, chips, hairlines or restoration)
8 = Very Good Condition (slight signs of wear, but no chips cracks, hairlines)
7 = Good Vintage Condition (acceptable signs of wear, could include chips etc. but these are not in visible places and do not detract from the appearance).


If you have any doubts, please contact us.

 

 

How to order - Fat-Lava.com copyright 2007