State of Articles:
All our ceramic pieces are original from the period circa 1951 to circa 1979 which means our items are not new. Our items are in very good or excellent condition, if not otherwise mentioned. Any exception, damage, blemishes etc. will be mentioned in the article description. For any extra information about specific items it is always possible to contact us by email.

Product Availability:
Our availability information is updated regularly, but it is possible that in some instances an item may become unavailable between updates.

Prices:
All prices on the Fat-Lava.com website are in Euro's and exclude any packaging or shipping cost. Fat-Lava.com has the right to change prices due to currency fluctuations without prior notice.

Ordering:
When ordering products Fat-Lava.com will not be using your personal information for any commercial purposes or selling them to any third party. Although Fat-Lava.com updates the website frequently it can happen that a product is already sold. We will try to minimalise this inconvenience.

Payment:
For all products the payment has to be received before Fat-Lava.com can ship, send or deliver any products. After order and price confirmation from Fat-Lava.com; payment in Euro is accepted through the following methods:
* By bank transfer to Fat-Lava.com (20century-muse bank account details will be sent on your invoice),
* By Paypal through registered email.

Sending:
Fat-Lava.com is able to send their items worldwide from our address to the customers address or to a nearby ensemble place for shipment, depending on the preference and wishes of the customer. All our shipment is done by official shipping company's specialized in transport over land, sea or by air. Any shipment is done in consultancy with the customer. All costs for shipping and sending products as well for an optional insurance will be charged to the customer. All risks for shipping or sending products will be customers responsibility.

Insurance:
Goods are insured on request.

Packing:
All our Fat-Lava.com products are well and professionally packed according to industry standards, depending on how the product will be sent or shipped. All costs for packing will be charged to the customer.

Returns and refunds:
We describe our items online to our best intentions. If for some reason, you are unhappy with a product that you have ordered online, you can return the product within 10 days of receipt. Under all circumstances the product should be in the same condition as when you bought the product. Returns by post are made at your risk. We recommend that you use an insured registered mail service as returns not received by us cannot be credited to you.

Lost or damaged:
Fat-Lava.com will make every effort to ensure your items arrives safely at it's destination. In case of any of damaged or lost items due to sending or shipping please report immediately by emailing to Fat-Lava.com. All claims for damage or loss must be accompanied with a statement from the local shipping or sending company's office.

Guarantee:
Fat-Lava.com sell's only items which are in good condition: any inconsistencies are mentioned in the description. When purchase agreement is final, the customer agrees on the state or condition of the items at the time of buying. If there are any complaints please inform us in writing including a copy of your invoice.

Disclaimer:
Fat-Lava.com makes no representations or warranties about the accuracy, completeness or suitability for any purpose of: The information contained in the documents and related graphics published in this site; or any of the products of whatever nature details of which appear on this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Fat-Lava.com howsoever arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Please, confirm reading on order form.

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